--- description: Learn how Pike13 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pike13 Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/83/reservation-online-booking/software) > [Pike13](/software/91724/pike13) # Pike13 Canonical: https://www.getapp.co.nz/software/91724/pike13 Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/91724/pike13?page=2) > Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing, and reporting. Pike13 integrates with vendors to provide e-signature collection, email marketing, skills tracking, business text messaging \& loyalty points. > > Verdict: Rated **4.1/5** by 140 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pike13 Schedule classes, workshops, and appointments with clients anywhere, anytime Access and update client profiles — schedule, history, photos, notes — all on your mobile device. Set alerts for billing issues you can address them before they get expensive. Sign clients into sessions, update the roster, and verify participant counts. Auto-enrollment and waitlists make scheduling easier for clients and increase retention. Smart reporting offers clear, relevant, actionable data that helps you measure the health of your business. 99.9% platform uptime means business is always open. A dedicated onboarding specialist guides you through software setup. Pike13’s top-rated customer care team quickly addresses any issues. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 140 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Pike13 - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$118.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing. All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Attendee Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync ## Integrations (20 total) - BrandBot - ClassPass - Emma by Marigold - Facebook Business Suite - Gmail - Google Analytics 360 - Google Calendar - GrexproERP - Looker - Mailchimp - Microsoft Outlook - MySkillChart - PayPal - Paysafe - Perkville ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) ## Related Categories - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) - [Club Management Software](https://www.getapp.co.nz/directory/152/club-management/software) - [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software) - [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software) - [Business Management Software](https://www.getapp.co.nz/directory/581/business-management/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.co.nz/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [Mindbody](https://www.getapp.co.nz/software/91024/mindbody) — 4.0/5 (2982 reviews) 4. [WellnessLiving](https://www.getapp.co.nz/software/109617/wellnessliving) — 4.4/5 (605 reviews) 5. [Odoo](https://www.getapp.co.nz/software/102445/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Gets the Job Done" — 4.0/5 > **Verified Reviewer** | *27 November 2018* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: User-friendly for end users to book classes. On the company side also user-friendly to administer classes and sessions. > > **Cons**: The back end reporting functionality is cumbersome and not user-friendly. Makes analytics challenging​. ----- ### "It works flawlessly and customer support is great" — 5.0/5 > **Verified Reviewer** | *21 December 2017* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: It's very easy to use and the migration from another software system was easy. We had a lot of support. The training was great and they get back to us quickly when we need help. > > **Cons**: I wish the online store for merchandise was viewable for clients and it would be great if the app had notifications for marketing and promotion for students. > > I don't need to spend a lot of time on issues. It works well and integrates with my email marketing. ----- ### "Weird Set up" — 3.0/5 > **Jessica** | *29 December 2018* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I do like the dashboard reporting. I can easily keep track of the money that comes in and any payments that fail, etc. > > **Cons**: The set up is super weird. Like, the software assumes all teachers that teach the same class make the same rate of pay. You have to manually add each teacher to each class in order for them to get paid as well. Instead of assigning pay rates to teachers, you assign them to classes, and even then, it doesn't assume any of your staff is allowed to teach that class. We have 75 classes a week on our schedule and several of them are different types of classes, so each time we add a class (or a new teacher), we have to manually add every teacher to the pay for that class. The customer service is bad. In fact, there is NO customer service number. You literally can't get answers unless you email them and the answers you get back are often a link to one of their self help articles and don't really answer your questions. Also, if you want to raise your prices on existing memberships, you will have to do that manually for every single person. The digital waiver set up through docusign does not work well and no one will help you set it up. Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this. Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious. They can continue to take classes (the system does not automatically cancel them nor do they show up as unpaid). > > It's almost good. There are definitely things that need fixing, but they don't seem to care and are not evolving. I wish there was a customer service number though. I can't believe there is no way to get answers when you need them. Very disappointing. ----- ### "Simple and just what I need" — 5.0/5 > **Verified Reviewer** | *25 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: This software is very easy to use and very simple which made it easy to learn. I enjoy using the communication features to work with my team. > > **Cons**: I do enjoy the simplicity and user interface but would like to see more custom features in the future. ----- ### "This is it." — 5.0/5 > **Verified Reviewer** | *8 January 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: As a freelancer, there's not many things that come close to managing my clientele. Pike13 is everything you need to make the next step in launching a successful freelance career. > > **Cons**: I think the name actually doesn't help translate over to potential consumers that this is something for them. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.nz/software/91724/pike13?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/91724/pike13) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data