---
description: Learn how Bitrix24 can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Bitrix24 Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Bitrix24](/software/90602/bitrix24)

# Bitrix24

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> Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.
> 
> Verdict: Rated **4.2/5** by 984 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bitrix24

Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations.&#10;Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features.&#10;Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat.&#10;Offers customizable website and online store creation with built-in marketing tools and CRM integration.&#10;Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 984 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bitrix
- **Location**: Alexandria, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: €61.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- AI Writing Assistant
- API
- Absence Management
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad Optimisation
- Ad hoc Reporting
- Agenda Management
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Applicant Tracking
- Appointment Management
- Appointment Scheduling

## Integrations (88 total)

- 3CX
- Albato
- Alegra
- Apache OpenOffice
- Asana
- Asterisk
- Authorize.Net Connector
- Base
- Box
- CallGear
- ChatArchitect
- ChatHub
- ClickSend
- Docusign
- Dropbox Business

... and 73 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)
- [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software)
- [Task Management Software](https://www.getapp.co.nz/directory/570/task-management/software)
- [Business Management Software](https://www.getapp.co.nz/directory/581/business-management/software)
- [Employee Scheduling Software](https://www.getapp.co.nz/directory/583/employee-scheduling/software)

## Alternatives

1. [monday.com](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [Jira](https://www.getapp.co.nz/software/9953/jira) — 4.4/5 (15312 reviews)
3. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5811 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews)

## Reviews

### "Great task management platform. Great freemium version\!" — 5.0/5

> **Paulo** | *2 April 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: For task management it's FREE, it's easy to set up, it's easy to use.
> 
> **Cons**: There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.
> 
> Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money\!

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### "Easy and Simple app" — 5.0/5

> **Jan** | *5 January 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: The great overview and desktop layout. The many features. The simple and easy way to handle your business
> 
> **Cons**: Nothing Yet. I am still testing and I am almost sure this is my platform.
> 
> A great and simple experience. Great way to handle your business and employees.

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### "Save yourself time, energy and hard earned money. Avoid Bitrix24" — 1.0/5

> **Mahendra** | *23 April 2025* | Industrial Automation | Recommendation rating: 0.0/10
> 
> **Pros**: There is not much to like as their service is pathetic, lots of miscommunication, and no higher authority to resolve this.
> 
> **Cons**: I am writing this post as official feedback regarding the highly unprofessional and unsatisfactory experience we have had with Bitrix24 Intreface and their AllCAD Services Private Limited.&#10;&#10;Post making the full payment to implement CRM in our company on the 28th of March 2025. As these services were offered by AllCAD Services Private Limited and here we are on the 23rd of April 2025, without the CRM being fully functional.&#10;&#10;Repeated escalations to associates, superiors, and \[sensitive content hidden\] have fallen on deaf ears.&#10;&#10;&#10;&#10;Reasons for not going live till date is:&#10;&#10;1. They have other meetings lined up with other customers,&#10;&#10;2. We have to be available as per their calendar slots,&#10;&#10;3. They do not book your calendar for meets,&#10;&#10;4. Pre sales associate is doing implementation without any sound technical knowledge.&#10;&#10;5. Expert Technical assoicate is mosltly busy with other customers. &#10;&#10;6. Superiors are busy travelling and ignoring escalations in the whatsapp group chats.&#10;&#10;We have invested more than 30 hours of our time to ensure the process implementations is not delayed.&#10;&#10;Moreover, we are surprised that an escalation email to \[sensitive content hidden\] has been ignored completely. &#10;&#10;I just hope they are aware of their services in one of the most competitive market of CRM solutions.&#10;&#10;Salesforce Zoho Odoo HubSpot Hope you are not providing a similar service like them\!\!\!

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### "i like Bitrix24 because of its collaboration" — 4.0/5

> **Aaron** | *12 January 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Bitrix24 offers a lot of features in one platform, from project management to communication and CRM. It can be useful if you want everything in one place.
> 
> **Cons**: There are many collaboration tools available, including chat, tasks, and file sharing. It’s helpful for keeping conversations and work centralized, especially across departments.

-----

### "A Solid All-in-One Tool With Room to Improve" — 4.0/5

> **Verified Reviewer** | *28 August 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time.
> 
> **Cons**: The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky.
> 
> My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat.

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