--- description: Learn how Kickserv can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kickserv Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Kickserv](/software/8259/kickserv) # Kickserv Canonical: https://www.getapp.co.nz/software/8259/kickserv Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/8259/kickserv?page=2) > Kickserv is a cloud-based field service software that assists with job management, including leads generation, estimates creation, team scheduling, running jobs from the field, time tracking, dispatch mapping, invoices creation, payment processing, and more. It also integrates with QuickBooks. > > Verdict: Rated **4.4/5** by 387 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Kickserv No double Quickbooks entry GPS Checkins to track employees' job activity Manage appointments, CRM, and scheduling Store all customer data in one central location Import and export from and to Excel Handle leads and assign follow-up reminders Schedule new opportunities, jobs and tasks directly from calendar Scheduling with drag-and-drop features Helps users to follow-up with automatic reminders Powerful and flexible custom fields and reports Software works with Outlook, Google Calendar and iPhone iPhone and Android apps Two-way integration with QuickBooks Desktop and QuickBooks Online Integration with XERO Integration with Mailchimp Integration with Podium Integration with Stripe Integration with Customer Lobby Custom and standard reporting Custom fields and templates ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 387 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: A Free Trial is offered on all plans. Flex plan: up to 3 users $19/month. Lite plan: up to 5 users $49/month with annual plan ($61/monthly). Standard plan: up to 10 users $100/month with annual plan ($124/monthly) Business plan: up to 20 users $167/month with annual plan ($208/monthly) Premium plan: $250/month with annual plan ($313/monthly) unlimited + ALL features. Lite, Standard, Business, Premium plans - save 5% with Kickserv Kickback. Flex plan - free with online payment minimum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automatic Backup - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Database - Client Management ## Integrations (12 total) - Customer Lobby - Google Calendar - Google Contacts - Mailchimp - Microsoft Excel - Microsoft Outlook - Podium - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Stripe - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Workforce Management Software](https://www.getapp.co.nz/directory/267/workforce-management/software) - [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software) - [Service Dispatch Software](https://www.getapp.co.nz/directory/520/service-dispatch/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (411 reviews) 4. [Housecall Pro](https://www.getapp.co.nz/software/101089/housecall-pro) — 4.7/5 (2737 reviews) 5. [Service Fusion](https://www.getapp.co.nz/software/103289/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "Kickserv has transformra" — 5.0/5 > **Samuel S** | *24 November 2021* | Construction | Recommendation rating: 10.0/10 > > **Pros**: This product was very Convenient...thank you \[SENSITIVE CONTENT\] > > **Cons**: Stipe fee are too much ....other than the I love it > > Awesome ----- ### "Get your DISPTACH house in order" — 5.0/5 > **Cyndi** | *1 March 2019* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Able to track all incoming calls with a glance at calendar screen. See every tech (color coded) daily, weekly and monthly. Track days off, vacations, in a glance, with customer on the phone\! > > **Cons**: Still no way to automatically change color coding as each phase of a project is completed and we need to add different tradesmen to the job. We have to "open" each job BEFORE we schedule a tech to see if he/she is already assigned to an ongoing job. > > We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very frustrated in the beginning but now have become a believer that THIS IS a great program for our growing business. I am looking forward to see which upgrades are coming for 2019. (Allow techs to search for specific job numbers in the field, colors change as job phases are uploaded with new people assigned to same job, adding the use of our standard quote forms, time sheet management) ----- ### "Lack of response to concerns. Converted us to new platform a day early while open." — 2.0/5 > **Josh** | *16 February 2017* | Information Technology & Services | Recommendation rating: 1.0/10 > > **Pros**: drag and drop capabilities > > **Cons**: Since switching over to the new platform, there are issues with billing and attaching. Customer support is not helpful > > Our experience with this software was average until the migration from SSK to Kickserv. 1) Our migration was scheduled for the evening of 2/2/17 but instead was run during the morning. 2) This resulted in us not being able to access our entire database for the entire workday. We lost customers and business as a result. 3) The only response we have gotten from Kickserv is "Sorry about the confusion". 4) Responses to issues about the new platform are not helpful and delayed. 5) Cannot upload certain file-types as attachments (Old SSK allowed anything) 6) Editing estimates does not work correctly 7) There are problems with payment capturing in Kickserv. Kickserv seems to ignore some line items. 8) When asked how to permanently complete tasks for re-occurring jobs, the only response I got was "Let me see if I can explain how to do this one". 9) None of our questions or issues have been resolved. ----- ### "Quick to learn, Easy to use, Adapt to your needs" — 4.0/5 > **Christy** | *12 September 2018* | Transportation/Trucking/Railroad | Recommendation rating: 4.0/10 > > **Pros**: Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your companies needs with custom fields and reports. Directions/maps are integrated into each customer location for quickly planning your days journey. > > **Cons**: You are unable to print report/search results from Kickserv, you are required to export to CSV format. It does not contain an inventory feature within the software. > > We are able to create estimates and work through an ongoing job without it effecting our bookkeeping within Quickbooks Online. Kickserv has allowed us to track our time records in records within the job record, but then only enter one final labor charge within the invoice itself. We are able to keep greater detailed notes about the piece of equipment without them being accessible to the customer. ----- ### "Excellent product" — 5.0/5 > **Ted** | *8 July 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: This software is so easy to use, and gives us excellent flexibility and control over our scheduling. We love it\! > > **Cons**: Making additions to existing jobs is a little bit cumbersome. > > Kickserv enabled me to take the business up a level. The ease of use and the ability to make adjustments and changes on the fly have increased our productivity and or profitability as well as our customer service. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.nz/software/8259/kickserv?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/8259/kickserv) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data