---
description: Learn how OpenRMA can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenRMA Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Computer Repair Shop Software](/directory/1063/computer-repair-shop/software) > [OpenRMA](/software/2070826/openrma)

# OpenRMA

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> OpenRMA is engineered to assist businesses in the efficient management of repair tasks, servicing, ticketing, invoicing, CRM, and marketing operations.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OpenRMA

Discover the advantages of OpenRMA Repair Centre, a versatile desktop and cloud-based solution crafted to elevate the performance of small to medium-sized repair businesses. Our platform seamlessly unifies Repair Tracking, RMA Management, Service Tracking, Ticketing Management, and Invoicing, offering a single integrated solution. With our Invoicing module, you gain the power to effortlessly produce professional invoices, receipts, and credit memos, leading to streamlined operations, a more polished business image, and heightened customer satisfaction. Moreover, our software actively promotes eco-friendliness through efficient email communication and customizable printing, reducing your carbon footprint. Embrace OpenRMA today to seize command of your repair processes and financial operations, ensuring the delivery of exceptional service while optimizing your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenRMA
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$199.90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: One Time Fee for unlimited use. Or monthly based on cloud version
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Slovenian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Barcode/Label Management
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Contact Management
- Data Import/Export
- Document Management
- Electronic Signature
- Email Management
- Employee Management
- Estimating
- Historical Reporting
- Intake Management
- Inventory Management
- Invoice Management
- Receipt Management
- Repair Tickets
- Repair Tracking
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Computer Repair Shop Software](https://www.getapp.co.nz/directory/1063/computer-repair-shop/software)

## Alternatives

1. [RepairDesk](https://www.getapp.co.nz/software/110211/repairdesk) — 4.7/5 (244 reviews)
2. [BytePhase](https://www.getapp.co.nz/software/2053937/smartcenter) — 4.9/5 (15 reviews)
3. [RepairCMS Ultimate](https://www.getapp.co.nz/software/2078960/repaircms-ultimate) — 5.0/5 (5 reviews)
4. [Repair Spots](https://www.getapp.co.nz/software/2052813/repair-spots) — 5.0/5 (5 reviews)
5. [Orderry](https://www.getapp.co.nz/software/107077/orderry) — 4.7/5 (35 reviews)

## Reviews

### "OpenRMA Review" — 4.0/5

> **Verified Reviewer** | *7 August 2020* | Computer Hardware | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about this software is its open and easy to use interface in problem solving
> 
> **Cons**: It's customer service response is not that good compared to others
> 
> It is the best software in computer repairs that I have used

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### "Perfect solution for my PC Repair business" — 5.0/5

> **Mark** | *1 December 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: There's a surprising amount of depth to this software and tech support is always on hand to help out with any required customisations or assistance. 

For my needs this software covers everything I wanted and I had already tried numerous other software packages before opting for OpenRMA
> 
> **Cons**: The inventory management side is not fully functional as yet but it's still being expanded upon and improved. Some larger enterprises might find this as a negative.
> 
> I'm very happy with OpenRMA and my only regret is that I didn't implement it sooner.

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### "OpenRma after 2 years of usage" — 5.0/5

> **George** | *20 November 2020* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility of the support team. Their action is spot on and they can customise whatever request is needed
> 
> **Cons**: Not much to talk about since i have searched a lot and made sure that this is the perfect software for my business

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### "Radionet" — 5.0/5

> **Victor** | *20 November 2020* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: The software could be customized for my radiocomunication workshop easily with the help of  support team.
> 
> **Cons**: If you change the format of RMA numbers , then you can't  see the old's RMS format unless you know the exact RMA number. you can't search by client.
Most of the title still in English and we are an Spanish speaking  company.
> 
> I'm very satisfy for now. It still much more to implement, like emails and automatic client notification that  will be implemented this 2021.

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### "VERY GOOD SOFTWARE" — 5.0/5

> **STAVROS** | *20 November 2020* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: VERY EASY TO USE AND GOOD SEARCH ENGINE.
> 
> **Cons**: I WANT AS A FEATURE TO BE CONECTED WITH MY POS SOFTWARE ( QUICKBOOKS).

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2070826/openrma)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/openrma/> |
| en-AE | <https://www.getapp.ae/software/2070826/openrma> |
| en-AU | <https://www.getapp.com.au/software/2070826/openrma> |
| en-CA | <https://www.getapp.ca/software/2070826/openrma> |
| en-GB | <https://www.getapp.co.uk/software/2070826/openrma> |
| en-IE | <https://www.getapp.ie/software/2070826/openrma> |
| en-NZ | <https://www.getapp.co.nz/software/2070826/openrma> |
| en-SG | <https://www.getapp.sg/software/2070826/openrma> |
| en-ZA | <https://www.getapp.za.com/software/2070826/openrma> |

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